Constituency Assistant – MLA, Dartmouth North
Seeking a highly motivated, organized individual to provide constituency support, including casework, communications and public relations, office management, and community outreach. The successful candidate will have excellent interpersonal and communication skills, be highly organized and have experience overseeing office management and volunteers.
Description:
The Constituency Assistant provides administrative and other assistance to the elected Member of the Legislative Assembly in Dartmouth North (Susan Leblanc) in carrying out duties to constituents, including communication, public relations and marketing, organization, scheduling, casework, advocacy and other services as appropriate.
The Constituency Assistant often works alone in the constituency office, and exercises full responsibility for the operation of the office in a manner that provides for efficient workflow and a safe and secure workplace.
Responsibilities:
Casework
• Undertake, investigate and complete constituency casework including:
compiling facts based on effective questioning of constituents on issues and investigating appropriate resources.
Directing constituents to appropriate resources in community
Advocating for constituents to various provincial government departments
May include completing forms or applications on behalf of the constituent with their consent.
Maintains casework files both physical and electronic, ensuring a fully confidential process of case management and filing that includes a case and contact database.
Communications
• Researching and drafting response to correspondence.
• Writing and editing information for constituency newsletter or information bulletins, advertising and marketing materials.
• Sourcing and implementing delivery of outreach material including coordination of distribution of material
• Initiating, investigating and writing resolutions and Member’s Statements for the MLA to present to the House of Assembly, and preparing formal copies for presentation to constituent or groups of constituents.
• Preparing certificates, congratulatory notes, sympathy cards, etc.
• Researching and drafting speaking notes on behalf of the MLA.
• Creating website and social media content including photos, news, and other items.
Outreach
• Organizing outreach events such as town hall meetings, including producing all necessary promotional and programming materials, booking venues, coordinating with potential attendees and other tasks that may be required.
• Setting up meetings between local groups and individuals with the MLA either inside or outside the office.
• Maintaining MLA calendar of activities including identifying upcoming community events and making recommendations as to MLA attendance based on contact with the constituency office.
• Maintaining relationships with local organizations and groups, including unions, community groups, business associations, student groups, parent school associations, religious organizations.
• Attending community meetings or activities within the constituency with or on behalf of the MLA.
• Attending to other tasks assigned by the MLA relating to maintenance of positive community relationships within the constituency, including identification of issues of concern in the constituency.
Office Management
• Manages and monitors the MLA's Constituency Budget allocated by the House of Assembly Management Commission and assists in the preparation of the MLA constituency expense claim.
• Maintains constituency office with the objective of providing an efficient and orderly workplace.
Qualifications:
• Excellent interpersonal skills.
• Excellent organizational and time management skills, including a keen attention to detail.
• Strong written and verbal communication skills, including experience drafting, formatting and editing office correspondence, promotional materials, and speeches.
• Effective communication, customer service, problem solving and decision-making skills.
• Ability to work well independently as well as within a multi-disciplinary team environment. Experience working in an office environment without direct supervision is preferred.
• Knowledge of government and community-based services, community groups and organizations, and local publications.
• Knowledge of current issues impacting the constituency of Dartmouth North.
• Proficiency in MS Office (Word, Access, Excel, PowerPoint), internet, email, and social media platforms (Facebook, Twitter, Instagram).
• Experience working with database software, particularly on the Populus platform, considered an asset.
• Reside in the constituency of Dartmouth North or has direct personal knowledge of constituency, including knowledge of local groups and organizations.
• Ability to travel within constituency to carry out job-related responsibilities as required.
• Grade 12, plus two years experience managing a small office environment with little to no supervision.
Compensation
$43,600 to $54,600, depending on qualifications and experience, as determined by the Office of the Speaker.
35 hours/ week with 15 days vacation annually and cost-shared benefits
Closing date: No later than 5pm, Monday, July 1st, 2019
Send resume and cover letter by e-mail to susanleblancMLA@bellaliant.com with the subject line “Dartmouth North CA”
Susan Leblanc’s MLA office practices employment equity. Women, African Nova Scotian persons, Indigenous persons, racialized persons, persons with disabilities, and gay, lesbian, bisexual and transgender persons are encouraged to apply for this position. If you are a member of an equity-seeking group, you may choose to identify as such in your cover letter.